Hi, I’m Emily 👋
I am an AI Product Owner with a decade of experience across product, data, and research roles. My diverse academic background has been driven by a deep interest in how people in organisational settings make decisions, how international businesses can be governed in the public interest, and how technology can be used as an enabler rather than a driver of unintended harm. My recent work has focused on human-centred and responsible AI design, with the aim of building AI systems that people understand, question appropriately, and can integrate reliably into their workflows.
Throughout my career, I have consistently worked at the intersection of people and technology during periods of significant change. This has given me a strong appreciation that successful digital transformation depends on a deep understanding of users, their needs, and the capabilities and limits of technology. The work I have led in this space has included large-scale technology transformations, global cloud FinOps initiatives, and public sector research with vulnerable consumers, alongside earlier experience in education, sales operations, and financial services sectors.
Across these roles, I have consistently focused on developing thoughtfully designed, human-centred technology products, ranging from data visualisation dashboards and enterprise data platforms to, more recently, AI systems.